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The Winner's Circle
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Shipping/Order Information

Our Shipping Policy

We base our shipping charges on the subtotal of your order. For example, if you order between $45 to $70 of products, we offer Ground shipping rates based on the amount of your order. These rates may change to fuel pricing surcharges or changes in rates from our carrier partners at any time. You will find out and lock in a shipping rate by calculating your shipping charges when you are checking out. More information on calculating your shipping charges below.

Please note that our shipping charges are subject to change without notice, however, such changes will be immediately reflected in your shopping cart. Backorders will not be subject to price changes. Backorders will not be shipped overnight, second day or express. Method of shipping for backorders will be at The Winner's Circle's discretion. Additional shipping charges may apply on backordered items. In addition, there are special exceptions such as saddles, carts and certain leather goods that require extra packing to ensure you receive your product in perfect condition. We will let you know when certain items require additional charges. Packages weighing over 75 lbs. could be subject to additional charges.

Customer will be charged additional shipping of any refused package.

If you need expedited services or other carrier service please call 1-800-298-7398.

 

Your shipping charge will vary based on the subtotal you order, the type of products you purchase and if you are in shipping to the lower 48 states, Alaska, Hawai or to an international address.

For customers outside of the lower 48 states, please call us toll free for a quote: 1-800-298-7398.

FLAT RATE CHARGES
Less than $20             $7.95

$20.01 - $45                $9.95
$45.01 - $70                $11.95
$70.01- $95                 $13.95
$95.01- $120               $15.95
$120.01- $145             $17.95
$145.01- $170             $19.95
$170.01- $190             $22.95
$190.01- $400             $24.95
More than $400          $25.95

Shipments to Canada

“Canada Customs requires Canadian recipients to pay applicable duties and taxes on each shipment entering Canada. These charges may include PST, GST, HST, duties and other taxes of goods (e.g. excise tax). A brokerage fee is also charged to process shipments and present the requisite customs paperwork to Canada Customs on the importer’s behalf. Your order will be shipped under UPS’s e-Tailer Brokerage Program (eBP), where eligible shipments imported into Canada for non-commercial purposes and valued under CAD$ 200 shipped via UPS Standard service are subject to a reduced brokerage fee of CAD$ 10, plus any applicable duties and taxes. Shipments valued at CAD$200 and above and/or being imported to Canada for commercial purposes and/or subject to specialized clearance may incur additional fees. 

Please, be aware that UPS will request payment of these charges at the time of delivery. You have the ability to call UPS ahead of time (1-800-742-5877) to pay these charges, eliminating the need for payment on delivery.”

 

Privacy Statement

This is the web site of Winner's Circle Horse Supply, LLC. Our postal address is 603 Evans St, Shelbyville, TN 37160. We can be reached via e-mail at info@wcircle.com. Or you can reach us by telephone at 931-684-2912.

For each visitor to our Web page, our Web server automatically recognizes only the consumer's domain name, but not the e-mail address (where possible). We collect the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit and information volunteered by the consumer, such as survey information and/or site registrations.

The information we collect is used for internal review and is then discarded, used to improve the content of our Web page, used to notify consumers about updates to our Web site and used by us to contact consumers for marketing purposes.

If you do not want to receive e-mail from us in the future, please let us know by sending email to us at the above address or calling us at the above telephone number or writing to us at the above address and telling us that you do not want to receive e-mail from our company.

If you supply us with your postal address on-line you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by sending email to us at the above address or calling us at the above telephone number or writing to us at the above address. Please provide us with your exact name and address. We will be sure your name is removed from the list we share with other organizations.

Persons who supply us with their telephone numbers on-line may receive telephone contact from us with information regarding orders they have placed on-line. Please provide us with your correct phone number. We will be sure your name is removed from the list we share with other organizations.

 

Satisfaction Guaranteed

We stand proudly behind the quality of our products. If you are not satisfied with any item you receive from The Winner's Circle, just return it in new, unused condition for a full credit, exchange or refund. Please do take care in placing customized or special orders as we cannot accept custom or special orders for return.

Returns & Exchanges

Merchandise returned in new, unused condition within 30 days will be credited or exchanged. After 30 days there will be a 15% restocking fee and in-store credit only. No returns accepted after 90 days. Custom orders or special orders are not eligible for return. This includes anything with a nameplate attached to it. All custom orders must be prepaid by money order/cashiers check or check that has cleared the bank.  Shipping and return freight will not be refunded on returns.

Backordered Products

Many of our vendors are highly specialized small businesses. Occasionally we experience delays in expected delivery. We make every effort to notify customers as soon as possible about the existence of back orders and their expected length. Please call customer service if you would prefer not to wait for a backordered item.

 

UPS Claims

If for any reason, you receive a damaged package via UPS, please contact our office in order to file a claim with UPS and have replacement merchandise shipped to you as soon as possible. Please be sure to save the box the merchandise was shipped in so that UPS can determine the cause of the damage.

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Specializing in Saddlebred, Morgan, Arabian ,Tennessee Walking Horse and other Gaited Horse Equipment


Prices subject to change without notice.

The Winner's Circle Horse Supply, LLC
603 Evans St.
P.O. Box 926
Shelbyville, TN  37162
Toll Free Phone: 1-800-298-7398
Phone: 931-684-2912
Fax: 931-684-8021
Email: info@wcircle.com

PLEASE SEND ALL RETURNS TO THE 603 EVANS STREET ADDRESS.
Saddlebred, Morgan Horse, Gaited Horse, Tennessee Walking Horse, Arabian Horse Tack,
Wickett & Craig Leather, Shively Saddles, Lovatt & Rickett Saddles, Perfection Leather Products, Perfection Saddles, SS PRO 5000, MMX Saddles , MMXTREEM Saddles,  Saddlebred Bits, Bradoons, Curb bits, Driving Bits,  Fine Harness,  Saddle Seat Tack, Horse Show Equipment, Saddle Pads, M & W Saddle, Trooper Saddle, Saddles, Saddle,  Used Show Saddles, Blue Ribbon Saddle, Whitman Saddle, Freedman Saddles, Freedman Harness,  Weymouth Show Bridle,  patent leather browbands, leather leads, leather track halter, leather track halter,  leather bridle, leather headstall,  leather rein, leather reins, leather laced reins,  English Cut-back Show Saddle,  Cut Back Show Saddle,  Shively Show Saddle.   MMX Show Saddle,  Perfection Show Saddle,  Saddlebred Show Saddles, Morgan Saddle Seat Saddle,  White Patent Show Girth,  Show Girth, White Girth, White leather Girth,  Lock and Load Bucket,  Lock and Load,  Perfection show Girth, Perfection Leather Products,

Leather Halter, Leather halter